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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Hoeft

April 27, 2024

5  out of  5 rating by Daniel Hoeft
"Madison has been very helpful in the ever changing world of insurance. Her care in making certain our coverage was as we needed was appreciated!"
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Tony Myrie

April 25, 2024

5  out of  5 rating by Tony Myrie
"Excellent products and customer service which compelled me to switch both home and auto insurance at a huge savings"
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Jennifer Granata

January 19, 2024

5  out of  5 rating by Jennifer Granata
"Thank you to Randy Holzhauer! New Lenox Girls Softball is not only friends with Randy, we are also clients. Your long time support of our program is appreciated!"
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Stephanie H

December 19, 2023

1  out of  5 rating by Stephanie H
"A year a go I posted a review about Randy Holzhauzer State Farm Agent about how terrible he specifically is with his clients. Well today I went in and spoke and he was incredibly rude and had the audacity to tell me I can take my business elsewhere as he was upset about my review. Instead of being professional and trying to improve his business behavior with clients he chose to be a rude petty child. Today, I will be reporting him to Michael Tipsord Chairman, President and Chief Executive Officer of State Farm Corporate with a seething letter about his unprofessionalism. Again, I re affirm “Randy Holzhauzer” could care less about his clients!!! Last years post - I have been with Randy’s office for 10 years and Randy could care less about his clients. Sue and Marsha are great representatives and the only reason I stayed."
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Carol Michalski

May 18, 2023

5  out of  5 rating by Carol Michalski
"Randy and the ladies are very helpful and informative. Years of experience and their new office is fabulous! Go see them for your insurance needs!"
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Terry Hammersmith

May 17, 2023

5  out of  5 rating by Terry Hammersmith
"great job"
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Debra Morris

May 17, 2023

5  out of  5 rating by Debra Morris
"I’ve been a State Farm client for many years Have always taken great care of any accidents or any problems that I have had. Sue is the best, always able to answer any questions and takes care of any problems. Randy and Marcia are also great!!! I recommend Randy’s office all the time to other people because they give you great service."
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Titiana Jones

May 16, 2023

5  out of  5 rating by Titiana Jones
"Sue, Randy + Marsha are the absolute best! Sue has always been so personable, kind, and helpful—anytime I’ve called for assistance. If you’re not a part of their State Farm family, you should be!!"
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Brian Martin

December 1, 2021

5  out of  5 rating by Brian Martin
"I have been with Randy and his team for years. He is a great agent and the staff has always been on point when I had questions. I have already recommended them to other family members and have no issues giving them 5 stars."
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Barrie Dekker

September 19, 2021

5  out of  5 rating by Barrie Dekker
"Randy and his team are always so helpful and make me feel safe because they always have my back."
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Dan Aleksic

August 17, 2021

5  out of  5 rating by Dan Aleksic
"Randy and the ladies at State farm have exceeded All my expectations. I used to have another agent in the area and switched to him. I suggest you do the same."
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Joe Terrel

February 19, 2021

5  out of  5 rating by Joe Terrel
"Twice over the many years that Randy has been my agent, State Farm has settled my claims very quickly."
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Mary Moran

December 5, 2020

5  out of  5 rating by Mary Moran
"I always get excellent service! Randy, Sue and Marcia are very friendly and helpful! 😊"
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Scott Clavenna

August 24, 2020

5  out of  5 rating by Scott Clavenna
"Randy and his staff provide the utmost prompt and courteous service. They always have time to talk, whether on the phone or in person. You'd be hard pressed to find a more down to earth person than Randy and his honesty is above reproach."
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Dana Dixon

December 29, 2019

5  out of  5 rating by Dana Dixon
"Randy and his staff are amazing! Highly knowledgeable and friendly! If you need an agent who is always eager to assist you, Randy is the one!"
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Julie Jandeska

November 25, 2019

5  out of  5 rating by Julie Jandeska
"Super helpful in every way after a very traumatic experience100% would recommend"
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Bill Bonner

February 9, 2017

5  out of  5 rating by Bill Bonner
"Great guy to do business with. Would recommend Randy to anyone. Randy also is very "New Lenox", community minded."
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Alexandra Wilhelm

June 5, 2013

2  out of  5 rating by Alexandra Wilhelm
"We have been State Farm policy holders for a few years. On May 7, 2013th we experienced a loss in our home. The State Farm recommended contractor's estimate is for $46k and State Farm is only willing to pay $32K. As the homeowner I'm going to be out $14k and my deductible is only $1,000. I was promised "pre-loss condition and that State Farm would make it right." All lies! Find an insurance company that will truly cover your home. State Farm is NOT it! #ShameOnStateFarm"